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Quality at PULS
For us, quality means making products and services; at the forefront of technology and functionality, available to customers in accordance with their requirements, and on time delivery with an outstanding price/performance ratio. And what´s more, it means a friendly and competent relationship with all of our internal and external partners.
The interface and procedures between the individual business processes at PULS are described in a process-oriented 'Management System'.
This management system is constructed and implemented in a matrix form across all PULS sites, including the production sites in the Czech Republic. In this way the outstanding quality of PULS products and services is not just ensured, but is continuously improved!” PULS UK is dedicated to the provision not only of superior Power Supply Units but of superior Customer Services. In January 2000 we achieved ISO 9001:2000 and are celebrating eight years of outstanding quality services.
Quality in Sales
Experienced sales engineers work hand-in-hand with users. Answering all their questions, understanding their problems and coming up with optimum solutions. This forms the basis for a long-term relationship and contributes to the success of our customers. Short communication routes save a great deal of time and money, and avoid misunderstandings
Quality in Production
Every power supply is subjected to a multi-stage test procedure before being delivered to customers: After the process, the soldering quality of every circuit board is checked visually in accordance with the international standard (IPC A 610).
Later in the process, every circuit board is subjected to an in-circuit test using the latest equipment in order to rule out the possibility of any erroneously fitted or faulty components.
After manufacturing, every power supply is given a high-voltage test to ensure the highest possible safety.
Any units subject to premature failure are reliably discovered before delivery by burning in every power supply unit in an endurance test under intensified conditions.
Finally, all the important parameters of every power supply unit are subjected to a function test and the results are documented.
Quality in Purchasing
In co-operation with our partners, we operate within a strict qualification system for components and suppliers. In this way both the technological and logistical advantages of the market are utilized.
Quality in Development
The implementation of outstanding products has called again and again for new ground to be broken. The latest technologies and methods are used to support the development process. In order for any possible risks to be detected at an early stage and to be dealt with before the main production begins, a FMEA (Failure Modes and Effects Analysis) is carried out for every new project. This analysis looks at both from the point of view of mechanical design (which is performed using a 3-D CAD system) and from the point of view of circuit technology. The engineering and the construction are checked using the very latest thermal and circuit simulations. In addition, in the company's own test laboratory, ongoing tests that accompany development work are tested from every angle in a comprehensive design verification process. In this we go further than just what is required by the applicable standards.
3 Year Warranty
We have extended the warranty on our power supplies. All units (except battery) purchased after January 1, 2005 now have a 3 year Warranty.
The Warranty is valid for all products worldwide from PULS. Reliability, robustness and long lifetime are standard for us.
